Privacy Policy

At Gada Bhavan Mayapur, we are deeply committed to protecting the privacy and security of our guests, website visitors, and yatris. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure your personal data is handled safely and responsibly in accordance with applicable laws.

1. Information We Collect

To provide you with a seamless room booking experience and comply with hospitality regulations, we may collect the following information:

• Personal Details: Your full name, email address, phone number (including WhatsApp), and residential address.
• Identification Documents: As mandated by government authorities for guest house check-ins, we require a copy of a valid government-issued ID (Aadhaar Card, Passport, Voter ID, or Driving License) for all guests staying at the property.
• Booking & Payment Information: Dates of arrival and departure, room preferences, and transaction records (we do not store your UPI PIN or banking passwords).
• Website Usage Data: Non-personally identifiable information such as your IP address, browser type, and pages visited on our website to help us improve user experience.

2. How We Use Your Information

The information we collect is strictly used for the following purposes:

• To process, confirm, and manage your room reservations.
• To communicate with you via WhatsApp, email, or phone regarding booking updates, directions, and essential stay information.
• To comply with legal obligations, including mandatory guest registration with local police/government authorities.
• To respond to your inquiries, feedback, and provide customer support.
• To improve our website functionality, guest services, and overall hospitality.

3. Data Protection & Security

We treat your personal information as highly confidential. Gada Bhavan Mayapur implements appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. Access to your personal data and ID proofs is strictly limited to authorized front desk staff who require it to fulfill their duties (such as check-in procedures and legal compliance).

4. Sharing of Information

We do not sell, trade, or rent your personal identification information to third-party marketing companies. We may only share your information under the following circumstances:

• Legal Compliance: We are required by law to share guest details and ID proofs with local law enforcement and government agencies as part of routine guest house regulations.
• Service Providers: We may use trusted third-party service providers (such as payment gateways or SMS/WhatsApp communication APIs) to assist us in operating our business. These third parties are bound by strict confidentiality agreements.

5. Use of Cookies

Our website (gadabhavan.com) may use "cookies" to enhance user experience. A cookie is a small text file placed on your hard drive by a web server. Cookies cannot be used to run programs or deliver viruses to your computer. We use cookies primarily for tracking website traffic, analyzing user behavior, and ensuring smooth navigation. You have the ability to accept or decline cookies through your web browser settings.

6. Third-Party Links

Our website may contain links to other websites (such as Google Maps for directions or social media platforms). Please note that we do not have control over these external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and they are not governed by this Privacy Policy.

7. Your Consent & Rights

By using our website, making a room reservation, or checking into Gada Bhavan Mayapur, you consent to our Privacy Policy. You have the right to request access to the personal information we hold about you and to ask for corrections if any data is inaccurate.

8. Changes to This Policy

Gada Bhavan Mayapur reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date at the top.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact our Front Desk:

• Email: [email protected]
• Phone/WhatsApp: +91 8893256385
• Address: C9GQ+GQ7, BBT Rd, Near ISKCON, Mayapur, West Bengal 741313